Distance Sales Agreement
ARTICLE 1 - SUBJECT OF THE AGREEMENT AND THE PARTIES
1.1. This contract, the Consumer with detailed information below, www.mizalle.com operated by the Seller; (hereinafter referred to as the WEBSITE) determines the rights, laws and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on the Implementation Principles and Procedures of Distance Contracts, regarding the sale of products and services made through the website and the delivery of the products to the delivery address. .
1.2. The consumer is informed about the basic characteristics of the goods or services subject to sale, sales price, payment method, delivery conditions and all preliminary information about the goods or services subject to sale, and the right of "withdrawal", confirms these preliminary information electronically, and then confirms the goods or services. accepts and declares that it has ordered the services in accordance with the provisions of this contract. Preliminary information and invoice on the payment page of www.211medya.com are integral parts of this contract.
1.3. SELLER INFORMATION
1.4. CONSUMER INFORMATION
Name Surname / Title :
Delivery address :
IP address :
ARTICLE 2 - DATE OF THE AGREEMENT
2.1. This contract has been agreed by the parties on the date of completion of the Consumer's order on the WEBSITE and a copy of the contract has been sent to the CONSUMER e-mail address.
ARTICLE 3 - AGREEMENT PRODUCTS AND SERVICES
3.1. Details of the products and services ordered by the consumer, cash sales amounts including taxes and quantity information are given below. All of the products listed in the table below are hereinafter defined as Products.
ARTICLE 4 - DELIVERY OF PRODUCTS
4.1. The product is delivered to the delivery address specified by the Consumer on the WEBSITE, or to the person/organization at the address indicated, within 30 days at the latest, in a packaged and intact condition with its invoice.
In cases where the fulfillment of the goods or services subject to the order becomes impossible, the seller notifies the consumer in writing or with the Consumer data keeper, within three days from the date of learning of this situation, and all payments collected, including delivery costs, if any, are made at the latest (14) ten days after the notification date. returns within four days. The situation that the goods are not in stock is not considered as the impossibility of fulfilling the goods.
4.2. If the product is to be delivered to a person/organization other than the Consumer, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.3. The consumer is responsible for checking the Product as soon as he receives it, and when he sees a problem in the Product arising from the cargo, not accepting the Product and keeping a report to the Cargo company official. Otherwise, the Seller will not accept responsibility.
ARTICLE 5 - METHOD OF PAYMENT
5.1. The Consumer shall confirm the relevant interest rates and the information regarding the default interest separately from the bank, since the forward sales are made only with credit cards belonging to the Banks, and that the provisions regarding interest and default interest shall be applied within the scope of the credit card agreement between the Bank and the Consumer, in accordance with the provisions of the legislation in force. accepts, declares and undertakes. Term / installment payment facilities provided by credit card, installment card issuing institutions such as banks and financial institutions are a loan and/or installment payment opportunity provided directly by the mentioned institution; Product sales realized within this framework and for which the Seller has fully collected the price, are not considered as installment sales for the parties of this Agreement, but are cash sales. The legal rights of the Seller in cases deemed to be sales in installments by law (including the right to terminate the contract in case any of the installments are not paid and/or demand the payment of the remaining debt together with the default interest) are available and reserved. In case of consumer's default, a monthly default interest of 5% is applied.
ARTICLE 6 - GENERAL PROVISIONS
6.1. The consumer accepts that he has read and learned the basic characteristics, sales price and payment method of the products displayed on the WEBSITE, as well as the preliminary information about the delivery, and has given the necessary confirmation for the sale in the electronic environment.
6.2. Consumer; By confirming this contract electronically, he has confirmed that he has obtained the correct and complete information about the address to be given by the Seller to the Consumer, the basic features of the ordered products, the price of the products including taxes, payment and delivery information and the right of withdrawal before the conclusion of the distance contracts. It is possible.
6.3. The seller is responsible for the delivery of the contracted product in good condition, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
6.4. The Seller may supply the Consumer with a different product of equal quality and price before the contractual performance obligation expires.
6.5. If the Seller fails to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, it shall notify the consumer of this situation before the contractual performance obligation expires and may supply the Consumer with a different product of equal quality and price.
6.6. For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the Seller electronically and the price must be paid in the form of payment preferred by the Consumer. If for any reason the price of the product is not paid or canceled in the bank records, the Seller is deemed to be relieved of its obligation to deliver the product.
6.7. If, for any reason, after the delivery of the product, the Bank/financial institution to which the credit card is processed does not pay the Product price to the Seller, the Product shall be returned to the Seller by the Consumer within 3 days at the latest, at the Consumer's expense. All other contractual-legal rights of the Seller, including the follow-up of the Product price receivable, are reserved separately and in any case.
6.8. In cases where the performance of the goods or services subject to the order becomes impossible, the seller notifies the consumer in writing or with a permanent data store within three days from the date of learning of this situation, and all payments collected, including the delivery costs, if any, are made at the latest (14) ten days after the notification date. returns within four days. The situation that the goods are not in stock is not considered as the impossibility of fulfilling the goods.
7- Product Delivery Processes
7.1. The product is delivered to the delivery address specified by the Consumer on the WEBSITE, or to the person/organization at the address indicated, within 30 days at the latest, in a packaged and intact condition with its invoice.
In cases where the fulfillment of the goods or services subject to the order becomes impossible, the seller notifies the consumer in writing or with the Consumer data keeper, within three days from the date of learning of this situation, and all payments collected, including delivery costs, if any, are made at the latest (14) ten days after the notification date. returns within four days. The condition that the goods are not in stock is not considered as the impossibility of fulfilling the performance of the goods.
7.2. If the product is to be delivered to a person / organization other than the consumer, the seller cannot be held responsible if the person / organization to be delivered does not accept the delivery.
7.3. The consumer is responsible for checking the product as soon as he receives it, and when he sees a problem with the product caused by the cargo, not accepting the product and keeping a report to the cargo company representative. Otherwise, the seller will not accept responsibility.
8- RIGHT OF WITHDRAWAL
In accordance with the relevant provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts;
8.1 Consumer; has the right to withdraw from the contract within 14 (fourteen) days from the date of receipt of the goods, without giving any reason and without paying any penal clause, in distance contracts for the sale of goods. However, the Consumer may use the right of withdrawal within the period from the establishment of this Agreement to the delivery of the goods. It is sufficient that the notification regarding the exercise of the right of withdrawal is addressed to the seller or provider in writing or with a permanent data storage device within this period. In order for our customers to exercise their right of withdrawal, they must fill in the return form sent to them with the product and deliver the product to the CARGO company with the return form.
In determining the period of the right of withdrawal;
a) In the case of goods that are subject to a single order and delivered separately, the day on which the Consumer or the third party determined by the Consumer receives the final goods,
b) In the case of goods consisting of more than one piece, the day when the Consumer or the third party determined by the Consumer receives the last piece,
c) In contracts where the goods are delivered regularly for a certain period of time, the day on which the consumer or the third party determined by the consumer receives the first goods is taken as a basis.
8.2. Consumer's right of withdrawal;
a) Goods prepared in line with the consumer's wishes or personal needs,
b) Delivery of goods that are perishable or whose expiration date may exceed,
c) From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; to the delivery of those whose return is not suitable in terms of health and hygiene,
d) Goods that are mixed with other products after delivery and cannot be separated due to their nature,
e) If the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods, the books, digital content and computer consumables offered in the material environment,
f) Delivery of periodicals such as newspapers and magazines, other than those provided under the subscription agreement,
g) Evaluation of leisure time for accommodation, transportation of goods, car rental, food and beverage supply and entertainment or rest, which must be done on a certain date or period,
h) Services performed instantly in the electronic environment or intangible goods delivered instantly to the consumer,
i) Before the expiry of the right of withdrawal, the services started with the approval of the Consumer, and
j) It does not apply to contracts regarding goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the Seller or the supplier.
8.3- In the event that the consumer exercises his right of withdrawal, the Seller or the provider shall, within 14 (fourteen) days at the latest from the date of receipt of the withdrawal notification, the total amount received and all kinds of negotiable instruments and similar items that put the consumer in debt.
is obliged to return the document to the Consumer at no cost.
8.4- The consumer shall not be liable for changes and deteriorations that occur if the consumer uses the goods in accordance with its operation, technical specifications and usage instructions.
8.5- If the consumer uses the right of withdrawal and sends the goods back through the carrier specified by the seller for the return in the preliminary notification, he will not be held responsible for paying the costs of the return. If the Seller does not specify any carrier for the return in the preliminary notification, no charge can be claimed from the Consumer for the return cost. In the event that the carrier specified in the preliminary notification for the return does not have a branch in the location of the Consumer, the seller is obliged to ensure that the goods to be returned are received from the Consumer without demanding any additional costs.
8.6- Unless the Consumer makes an offer that the Seller will take the goods back, the Consumer has to send the goods back to the Seller within 10 (ten) days from the date of the notification regarding the use of the right of withdrawal.
8.7- As stated in subparagraph a of paragraph 1 of Article 15 of the Regulation on Distance Contracts, Consumers do not have the right of withdrawal for products specially prepared for the person.
8.8- Orders with the status of "Delivered for Cargo" cannot be canceled during the cargo delivery phase.
8.9- For orders with the status of "Delivered for Cargo", our Customers are required to return the cargo to the cargo company without opening the box of the product. 8.1. The provisions of the article are reserved.
The company to which the withdrawal notification will be made;
ARTICLE 9- EVIDENCE AGREEMENT AND AUTHORIZED COURT
9.1. Seller records (including records in magnetic media such as computer-sound recordings) constitute conclusive evidence in resolving any disputes that may arise from this Agreement and/or its implementation; Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Industry and Trade, and in cases exceeding the Consumer Courts and Enforcement Offices in the place of residence of the consumer and the seller.
9.2. The consumer declares, accepts and undertakes that he has read all the conditions and explanations written in this Agreement and the order form that form an integral part of it, that he has received, reviewed and fully accepted the sales conditions and all other preliminary information.